Business

The Business System Spectator

Over days gone by several months, experts and bloggers have been debating about whether SAP should offer its new consumer apps, Fiori, at no cost to customers under its maintenance program. The argument can be difficult to follow for those not familiar with Fiori or SAP’s technology stack. This post summarizes the controversy, including factors not identified often, along with my view on what SAP should do in its own best interest and what everything opportinity for SAP customers. SAP Fiori is a couple of apps, written by SAP newly, that address the most broadly and frequently-used SAP functions, such as workflow approvals, information lookups, and self-service tasks.

They provide simple and easy-to-use gain access to seamlessly across desktops, tablets, and smartphones. To obtain a quick idea what Fiori is focused on, watch this short video with types of SAP Fiori applications for managers, or go through the image on the right. Fiori is more than a new user interface just. It is a couple of cross-device applications that allow users to start a process on their desktop, for example, and continue it on the tablet or smartphone.

SAP is developing its Fiori applications based on its latest user interface platform, SAPUI5. Transactional apps, which allow users to execute SAP transactions on cellular devices, as well as desktops. For instance, there’s a transactional app for creating a leave of lack demand and another for approving a purchase order. Fact sheets, which screen information about key business objects in SAP.

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For example, there is a known fact sheet application for viewing a Central Purchase Contract, which allows a user to also drill into related entities, such as seller contacts, items under contract, and conditions. Analytical apps, which allow users to display key performance actions and other aggregate information about the business.

Fiori apps is on SAP’s website. During this writing, SAP has released two waves of Fiori apps, of 25 applications each, with additional waves underway. It’s important to note that Fiori is a comprehensive UI alternative to SAP never. Inside a channel conversation back, I learned that most SAP ERP processes can’t be finished with Fiori, now or in the foreseeable future.

Those SAP processes are simply too complicated in their design and do not provide themselves to deployment on a good mobile phone or tablet. Everyone understands, for example, that you can do much more with the desktop version of Netflix than you can on the Netflix iPhone or iPad app. Likewise, it is difficult to have a complex SAP process and dumb it down to the point where you can deploy it on the smartphone. Complicating things, Fiori is not the only development effort involving SAP’s interface. SAP in addition has released a product dubbed Screen Personas, which allows users to personalize standard SAP displays to their preference.

For example, using Personas, a consumer could remove areas of no interest or change the placement of fields on the display screen. The best way to obtain information on the argument about Fiori prices is a diginomica post written by John Appleby, an SAP expert who works for an SAP partner, Bluefin Solutions.

Some of here are some borrows from Appleby’s post and its own long comment thread. 150 per user and it offers that consumer usage of all current and future Fiori apps. That might sound like much, until you consider several factors. 150 per user fee can add up quickly. 150 fee gets expensive in companies with thousands of such users.

12M only to let most of its employees view their pay stubs using Fiori. 150 fee per user is a no-brainer in such cases. But, more essentially: what are customers paying maintenance for? SAP’s current maintenance pricing is 22% of the customer’s license fee, which means that, in less than five years, the customer has essentially purchased its entire SAP product stock portfolio a second time.